Understanding Your Utility Bill
You might have questions about the items that appear on your utility bill.
Natural Gas
Electric Bills
Understanding your Invoice's Common Terms
DTH - (Dekatherm)
A unit of measure equal to the heating equivalent to 10 therms.
Therm
A unit of heat equivalent to 100,000 British Thermal Units (BTUs).
CCF
A measure of the quantity of gas that is one hundred cubic feet of gas or 100,000 BTUs.
Demand Charge
A monthly charge per tariff or contract and paid even if the customer doesn’t use any gas.
Billing Period
The time period during which you received services and for which you are being billed.
Basic Service Charge/Customer Charge
Represents the cost of metering, gas billing and other customer services. This charge may include the cost of a minimum amount of usage that is billed whether or not energy is used.
Usage
The amount of natural gas used. Meter usage is usually measured by cubic feet or therms.
Supply/Supplier Charges
Reflects the cost of natural gas supply. This is the deregulated portion of your bill that can be compared to offers from competitive suppliers (Price to Compare).
Please select a utility from the list below for more detailed information regarding the layout and explanation of your bill:
PSE&G
New Jersey Natural Gas
South Jersey Gas Company
Elizabethtown Gas Company
Understanding your Invoice's Common Terms
kW - Kilowatt
The kilowatt (symbol: kW), equal to one thousand watts, is typically used to state the power output of engines and the power consumption of tools and machines. kW is also a measure of the resistive portion of a total power requirement, generally understood as the amount of electrical capacity required to serve an end-use load. Depending on the rate classification at which a customer takes electrical service, kW can be located on customer bills as a regulated Delivery or Distribution Charge typically as a Billing Demand charge. Depending on the local utility company’s Tariff for Electrical Service, Billing Demand Charges may be subject to ratchet clauses and fixed over a period of billing cycles. A kilowatt is roughly equivalent to 1.34 horsepower.
kWh - Kilowatt Hour
A unit of measure for electricity usage, the kilowatt hour (symbol kWh) is a unit of energy equal to one kilowatt (one-thousand watts) acting for one hour.
Billing Period
The time period during which you received services and for which you are being billed.
Basic Service Charge/Customer Charge
Represents the cost of metering, electric billing and other customer services. This charge may include the cost of a minimum amount of usage that is billed whether or not energy is used.
Transmission, Delivery and Distribution Charges
Typically lists charges related to the cost of bringing electricity to the customer via the poles and wires for the current billing period.
Supply/Supplier Charges
Reflects the cost of energy supply. This is the deregulated portion of your bill that can be compared to offers from competitive suppliers (Price to Compare).
Please select a utility from the list below for more detailed information regarding the layout and explanation of your bill:
PSE&G
JCP&L
ACE
Rockland Electric